Privacy Policy

Smart Tution may collect or process information that customers enter into the platform while using the service.

Depending on how the platform is used, this may include:

• Student name and basic profile information
• Contact information
• Attendance records
• Fee and payment-related records
• Class, batch and academic information
• Other information entered by the institute for managing its students and operations

Information handled through Smart Tution may be used to provide and operate the features of the platform.

• Managing student profiles and records
• Managing attendance information
• Managing fees and pending dues
• Sending relevant notifications and reminders
• Managing classes and batches
• Providing reports and administrative functions
• Improving the platform, performance and user experience

Smart Tution allows institutes and coaching centres to enter information required for their day-to-day management activities.

The institute using Smart Tution is responsible for ensuring that the information it enters into the platform is accurate, lawful and appropriate for its intended use.

We take reasonable measures to protect information handled through Smart Tution from unauthorized access, misuse or disclosure.

Depending on the service infrastructure and technical requirements, security measures may include secure servers, access restrictions and appropriate technical safeguards.

We do not sell customer or student information to third parties.

Information may be processed or shared only where reasonably necessary to provide the service, operate related functionality, maintain infrastructure, comply with applicable requirements, or protect the security and integrity of the platform.

Smart Tution may provide communication-related functionality such as fee reminders, notices, admission updates or other institute messages.

Where an external communication service is used, communication may be subject to the terms, privacy policies and technical requirements of that service.

The institute is responsible for ensuring that messages sent to students, parents or other recipients are appropriate and lawful.

Smart Tution or its website may use cookies or similar technologies to improve functionality, maintain user sessions, remember preferences and understand how the website or service is used.

Cookies may also be used for essential technical functionality where required.

Customers using Smart Tution can manage the information they enter into the platform through the available administrative features.

Where the platform provides appropriate functionality, customers may update, correct or delete information through their account or admin panel.

Customers are responsible for maintaining the confidentiality of their account credentials.

Login details should not be intentionally shared with unauthorized individuals. Customers should also take reasonable precautions to prevent unauthorized access to their Smart Tution account.

If you believe that an account has been accessed without authorization, you should contact support as soon as reasonably possible.

Some Smart Tution features may depend on external services, hosting providers, communication platforms, payment services or other third-party infrastructure.

Such third-party services may have their own terms, privacy policies and data handling practices.

We recommend reviewing the applicable policies of third-party services where they are used as part of the platform.

Information may be retained for as long as reasonably necessary to provide the service, maintain records, support customers, comply with applicable requirements or resolve disputes.

The actual retention period may depend on the type of information, service requirements and applicable circumstances.

Although reasonable security measures are used, no internet-based system can be guaranteed to be completely secure.

In the event of a security incident, reasonable steps may be taken to investigate, contain and address the issue and, where appropriate, communicate relevant information to affected parties.

Smart Tution may be used by educational institutes that manage student information, including information relating to students who may be minors.

The institute or organization using the platform is responsible for obtaining any consent or authorization required under applicable law before collecting and entering such information.

This Privacy Policy may be updated from time to time to reflect changes in Smart Tution, its features, security practices or applicable requirements.

The latest version published on the Smart Tution website will represent the current version of this Privacy Policy.

If you have any questions regarding this Privacy Policy, Smart Tution or the handling of information through the platform, please contact the Smart Tution support team.